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Conclusion

This project focused on designing a user-friendly mobile app based on library users' needs. Through research, surveys, and website analysis, we identified key services to include in the app. The final design ensures easy access to resources, making the library more accessible and engaging for users.

Define

In the Define process, after the surveys and usability testing, I created user personas and journey maps to better understand our users and their needs. Benchmarking was also conducted to gather insights and prepare for the ideation process.
User Persona
Library User Persona

Develop

In the development phase, ideas were translated into tangible solutions through wireframes, style guides, and prototypes.
More Page Wireframe
Profile Page Wireframe
Log In Page Wireframe
Explore Page Wireframe
Home Page Wireframe

Benchmarking Solutions

01

Provide library patrons alerts and notifications

02

Include Library news and events section

03

Add Scan an ISBN or suggest a purchase

04

Provide customer support by adding Ask a Librarian feature

05

Highlight the New Titles section

06

Provide Personal library for resource management

Deliver

The final designs were prepared in the Deliver phase, showcasing the app's user experience and features.
Log In Page Design
Explore Page Design
Home Page Design
Profile Page Design
More Page Design
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USEK LIBRARY APPLICATION

Library Application - Thesis Project

August-December 2018

Librarian
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Design Thinking Process

This project aims to enhance academic library services by designing a user-friendly mobile application that meets the needs of students and faculty, improving research accessibility and user experience.

Discover

Surveys I conducted evaluated the need for a library mobile app and identified important user services. Usability testing of the USEK library website revealed user challenges and key features to incorporate into the app.

Define

User personas and journey maps were developed from collected data to better understand user needs. Additionally, benchmarking was performed to analyze other library applications, offering insights into effective features and best practices for serving library users.

Develop

Based on insights from surveys, usability testing, personas, and journey maps, recommendations were made to design a mobile library application for USEK. Wireframing was used to plan and visualize the design.

Deliver

Presenting the final design solution with high-fidelity mockups, all designed in Adobe XD.

Discover

The app’s goal is to provide virtual counseling, meditation tutorials, stress relief activities, and educational content, ensuring accessibility despite financial, time, or social limitations.
Research Methods

01

Surveys
It was distributed to 160 users and created by Google Forms to collect data automatically.

02

Usability Testing
This was conducted by 13 users using FlashBack software and Debut Video Capture Software.

Survey Results
What are the top five library services below that you would use?
Survey Findings
What are the additional features you wish your app could have?
Survey Findings
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